Frequently Asked Questions
Welcome to Speckled Sparrow Designs and Destash! I have a busy and growing group on Facebook where you can learn about new items, pre-orders, specials and destash sales! Besides the products that I source to sell in my shop, I also offer design services and printed products for small businesses. Items sold on the website are ready to ship. For pre-sales, join the Facebook group.
Can I cancel or change my order before it ships? Please check your order carefully and verify it’s correct before checking out. However if you find any issues with your order, contact us right away via our contact page.
The window of time between when you place your order and when we start processing it is small, so we can’t guarantee we can change or cancel your order before it is in process.
Can you combine shipping if I place multiple orders? If your previous order has not been processed or shipped, I will be happy to combine shipping for multiple orders. However, if your order has already been processed and the shipping label has been printed, I will not be able to combine shipping at this time.
Why was my order cancelled? If your order is cancelled, we’ll notify you via email. Reasons for cancellations may include any one of the following:
- Your order total didn’t reach $20 BEFORE tax and/or shipping was applied.
- The payment method you provided was declined.
- The item ran out of stock before your order was processed. Items added to your bag are not reserved until you proceed to checkout. This means someone else may reserve the remaining quantity of an item before you have finished shopping.
Can I change the shipping address on my order? In accordance with the Terms of Service for PayPal and Sezzle, orders must be shipped to the address on the order. Please ensure you have entered the correct address during checkout.
What payment methods are accepted? Speckled Sparrow Designs & Destash accepts PayPal and Sezzle. All transactions are handled via a secure payment platform. You do not need a PayPal account to use their secure payment portal. Speckled Sparrow has no access to your card information.
Is there a minimum purchase requirement? There is a minimum order of $20.00 (not including shipping) for PayPal purchases. That means your item total must be $20.00 BEFORE shipping is added to your invoice. Sezzle orders require a $55.00 minimum prior to shipping fees.
Are my items covered by warranty? While I sell at below retail prices you might find elsewhere, I am considered a retail shop and the warranty is 7 days to the original purchaser from Speckled Sparrow Designs & Destash. If you resell item/s purchased from Speckled Sparrow Designs & Destash this completes the warranty between us, and the item/s will fall on your store’s warranty/replacement policy.
What if I receive a damaged item? Email us ASAP with your order number, and pictures of the defective item. We inspect each item before shipping, however we are human and sometimes miss a damaged item. If you receive an item that is damaged, due to an error on behalf of Speckled Sparrow Designs & Destash, it will be replaced for you at no charge and no additional shipping charges. In the event the item is no longer available, you will receive a full refund.
Please note design services are for digital files only. No physical items are being purchased. I currently create logos, watermarks, business card files, thank you card files, and sticker files. All of these items may be purchased without purchasing actual print products.
Pre-made logos are $25.00 – that includes a font change & name change – on a design that’s pre-made and will be sold multiple times.
Custom Logo Packages are $75.00 – that includes a custom logo, watermark, front and back business card file, facebook cover photo. Some elements from your logo may be used in another logo, but not in a way that duplicates your logo.
Printed Products – Custom
Please note printed products are for physical items that will be shipped to your home.
I offer a wide range of custom printed products from custom stickers, business cards, post cards, hang tags, and more. The items listed are the most popular items, but I can also create custom banners, and more. If you are looking for a custom item please message me for a quote. There is a price list for custom printed products in the photos and tagged as well.
Printed Products – Ready to Ship
I currently design and print in bulk stickers that are perfect for the small business owner. All of my designs are worded so that they can easily transition from one type of small business to another. Stickers are sold in sets.
Thank you for shopping at
Speckled Sparrow Designs & Destash